Reflection Week - 7

This week we discussed Outsourcing and I wanted to touch on that a little but more. Outsourcing is basically the process of taking third party resources and paying someone externally to handle them and it has always been a good option within business operations. Outsourcing is not just limited to manufacturing; it has actually affected several other industries but more so Information Technology. One of the problems with outsourcing and servicing in the US is that there are people that are intolerant of other cultures and languages and no matter what you do, there will people that get frustrated that they have to deal with service outside of the US. No matter if we like it or not outsourcing is here to stay. Until service here are low enough, organizations and companies will deem this as an acceptable alternative for most of their clients. I came across a recent issue of CIO magazine that provided a very good overview of the Top Three Outsourcing Initiatives for 2009, below is the link to that article:

http://www.cio.com/article/478098/Top_Three_Outsourcing_Initiatives_for_